System Status
Real-time status and performance metrics for all UHaveControl services
99.9%
30-day uptime
Service Status
API Gateway
API Gateway - Handles all API requests and authentication
Data Processing
Data Processing Engine - Processes device telemetry and analytics
Device Management
Device Control System - Manages IoT device connections and commands
Real-time Messaging
Real-time Communication - WebSocket connections for live updates
Web Dashboard
Web Dashboard - User interface and management portal
Active Incidents
No active incidents at this time
Past Incidents
500 errors on password-change page for newly created subusers
Resolved 2 weeks, 4 days ago
Overview
Newly created subusers were unable to access the password-change page. We received reports from impacted users and observed a spike in error rates. All other user workflows remained unaffected.
Timeline
12:10 AM ET – First reports of password-change failures for new subusers; monitoring alerted on a spike in 500 errors.
12:18 AM ET – Identified an invalid page reference in the password-change template.
12:30 PM ET – Applied a patch to correct the reference and cleared the template cache.
12:48 PM ET – Confirmed that new subusers could change their passwords successfully and error rates normalized.
Resolution
Patched the template to fix the invalid link, deployed the update, and cleared cached templates.
Newly created subusers were unable to access the password-change page. We received reports from impacted users and observed a spike in error rates. All other user workflows remained unaffected.
Timeline
12:10 AM ET – First reports of password-change failures for new subusers; monitoring alerted on a spike in 500 errors.
12:18 AM ET – Identified an invalid page reference in the password-change template.
12:30 PM ET – Applied a patch to correct the reference and cleared the template cache.
12:48 PM ET – Confirmed that new subusers could change their passwords successfully and error rates normalized.
Resolution
Patched the template to fix the invalid link, deployed the update, and cleared cached templates.
Started Aug 7, 2025 • Duration: 38m
Status Updates
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Status Legend
Operational
Degraded Performance
Service Outage
Under Maintenance